Instructions on the Right of Withdrawal

This is a courtesy translation. In case of doubt, the German version of this text applies.

Instructions on the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract was concluded; the day on which the contract was concluded is itself not counted.

Exercising the right of withdrawal

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement. You may use the model form below for this purpose, but it is not mandatory.

Rechtsanwaltskanzlei Mag. Florian HÖLLWARTH, MBL, LL.M., LL.M.
Garnisongasse 11/1, 1090 Wien
Telephone: +43 1 361 3163
Email: office@ra-hoellwarth.at

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments we have received from you without delay and at the latest within fourteen days from the day on which your declaration of withdrawal reached us. For this reimbursement we will use the same means of payment as you used for the original payment, unless something else has been expressly agreed with you. You will not be charged any fees on account of this reimbursement.

If the consultation begins before the period has expired

If you have requested that the consultation begin during the withdrawal period, you must pay us a reasonable amount. It corresponds to the proportion of the consultation already provided up to the time of your declaration of withdrawal, measured against the total scope agreed.

Your right of withdrawal lapses early as soon as the consultation has been provided in full, provided that you expressly agreed to the early start and acknowledged that you thereby lose your right of withdrawal. You give both declarations when booking; their wording appears in your confirmation email.

Independently of this, a booked appointment can be cancelled free of charge up to six hours before the agreed start. That is a separate undertaking by the firm and does not restrict the statutory right of withdrawal. The details are set out in the Beratungsbedingungen (terms of consultation).

Model form for withdrawal

You do not have to use this form. Any unequivocal statement is sufficient. It is an offer, so that nothing essential is missing.

The form is headed „Widerruf“ (revocation), while this page speaks of „Rücktritt“ (withdrawal). The same right is meant: the Austrian Fern- und Auswärtsgeschäfte-Gesetz (FAGG, Distance and Off-Premises Transactions Act) uses the term Rücktritt, while in general usage Widerruf is the more common word.

Download the model form as a PDF (1 page)